Question 1

What’s your return or exchange policy?

Accepted Answer

Since each item is made to order, we don’t offer returns or exchanges unless your item arrives damaged or misprinted. If there’s an issue, email us at shopvampette@gmail.com
 within 7 days of delivery with your order number and photos.

Question 2

How can I track my order?

Accepted Answer

Once your order ships, you’ll receive a tracking number by email. You can use that link to check the latest updates on your package.

Question 3

How long will my order take to arrive?

Accepted Answer

Most orders are processed and shipped within 7–10 business days. Delivery times may vary depending on your location and carrier delays.

Question 4

Where do you ship from?

Accepted Answer

All orders are printed and shipped through our trusted third-party partners, Tapstitch and Printify. Depending on your location, your order will be fulfilled from the nearest available facility.

Question 5

What platform do you use for your store?

Accepted Answer

Our website is powered by Wix, giving you a secure and smooth shopping experience.

Question 6

Can I change or cancel my order?

Accepted Answer

We start production soon after an order is placed, so changes or cancellations aren’t always possible. If you need to make an update, reach out to shopvampette@gmail.com
 as soon as possible — we’ll do our best to help.

FAQ

Frequently Asked Questions